Tiered maintenance for weighing equipment
Without periodic maintenance, servicing and calibration, even the most accurate weighting equipment can drift away from the manufacturers’ tolerances and potentially deliver incorrect readings.
We offer a comprehensive range of maintenance services for all brands of weighing equipment – whether the technology was supplied by ourselves or another company.
With our preventative care, we can ensure your weighing equipment is always accurate, avoids breakdowns and helps satisfy your own
quality standards and certification.
As standard, we offer four levels of trusted maintenance and support:
Emerald
Our basic maintenance plan includes call-outs in under 72 hours and services including:
- Inspection and levelling
- Clean down, servicing and
adjustment
- ISO:9001-traceable calibration
- As-found and definitive reading
calibration
- Optional calibration certification
Ruby
Our Ruby maintenance plan includes all the features of
Emerald, plus:
- Call-outs in under 24 hours
- Complimentary hire during repairs
- Equipment condition report
- Discounts on spares, labour and renting and purchasing equipment
Diamond
Our premium Diamond maintenance plan includes all the features of Ruby, plus:
- Same-day call-outs
(in under 8 hours)
- Even greater discounts on spares,
labour, renting and equipment
Platinum
Representing the highest level of support, our Platinum package is entirely tailored to your needs for maximum peace of mind.