Service & Repairs

Our regular maintenance and servicing ensure you get the best results and longest life from your weighing equipment.

Our repair services enable us to return your weighing equipment to fully operational condition as quickly as possible.

Servicing

Without regular servicing, weighing equipment can become more prone to costly faults or breakdowns.

For complete peace of mind, we offer tiered maintenance plans which include service, repair and calibration. Emerald, Ruby, Diamond and Platinum – they all include essential servicing with increasingly fast response rates and additional benefits.

We offer servicing for all brands of weighing equipment – whether the technology was provided by ourselves or another supplier. Working with your team, we can provide both onsite and offsite servicing, structuring our maintenance to provide minimal disruption.

Our preventative maintenance plans ensure your weighing equipment is always accurate, avoids breakdowns and helps satisfy your own quality standards.

Our calibration services give you confidence that your weighing equipment is performing within the manufacturer’s specification and helping produce your products and services to your exact standards.

Our calibration is conducted in line with our ISO 9001:2015 quality management system. Our test weights and calibration equipment are traceable to ISO/IEC 17025:2017, including copies of our calibration certificates for your records.

Our regular maintenance services even include special discount levels for new products and parts.

Repair

Our extensive knowledge and over 50 years’ experience make us leading experts in weighing equipment.

We can repair weighing equipment from almost any brand or supplier, including leading manufacturers such as OHAUS, Dini Argeo, Minebea Intec and Giropes.

Weighing equipment can be critical – so our repair team prioritise keeping your operations running smoothly and efficiently with swift repairs and loan equipment.

Our dedicated service centre holds a comprehensive stock of spare parts and strong links with manufacturers for overnight couriering of components.

Our expert team, local offices and fleet of vehicles, give us national coverage for service and repair.

Any hard-working equipment can come to the end of its life, so we offer a free quotation for repairs, allowing you to make informed decisions.

As part of our commitment to excellence, all repaired weighing equipment is returned fully calibrated, with an optional calibration certificate. Additionally, any repair we complete includes a three-month warranty for peace of mind.

To make sure your weighing equipment is always effectively maintained and calibrated, we offer tiered preventative maintenance plans.